The Industry
A Discussion with People Who Have Made A Career of Working In The Service Industry.
4 months ago

E169 Ellen Slots

From Corporate America To The Hospitality Industry

This weeks guest is Ellen Slots who joins us from Orlando, Florida. Ellen is an accomplished and customer-centric professional with 5+ years of experience in food and beverage, hospitality, and operations management within the hotel and hospitality industry. Having worked as the lead sommelier for Michelin star restaurants and beverage director for 5-star Forbes hotels, Ellen possesses a solid history of success in managing overall operations, while providing excellent customer service, developing and implementing standard operating procedures, and preparing/managing budgets to meet financial requirements. Skilled in event planning and execution, team development and leadership, quality assurance and control, and asset management.

Ellen graduated from University of Southern California with honors and two bachelor degrees; Psychology and English Literature. After graduating college, Ellen soon discovered a passion for wine. When Ellen moved to Chicago for graduate school, she worked developing her passion for wine, despite pursuing a career in corporate America. Ellen has a track record of working as a Program Director for a non-profit organization, Marketing Manager for a real estate development company, and Event Director for a conference production company. After obtaining her business acumen in the corporate business world, Ellen decided to turn her passion of wine into a career and dedicated her entire time working in the hospitality industry. Since her career conversion, Ellen has worked as a server, bartender, manager, general manager, event director, sommelier, lead sommelier, and beverage director. She has managed multiple beverage programs at one time and has been responsible for educating staff and management, equipping staff with sufficient knowledge to increase overall business.

During COVID, Ellen decided to hone her skills into her own business: Providing beverage consulting to small businesses that were trying to regain momentum. Since then, Ellen moved from Miami and is now a permanent resident in Orlando, Florida.

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