The Industry
A Discussion with People Who Have Made A Career of Working In The Service Industry.
8 days ago

E252 Shawn Flanagan

Leading With A Feather, Rather Than A Sword

This weeks guest is Shawn Flanagan. Shawn is a Kitchener native and hospitality professional with over 20 years experience working throughout the region. Starting as a dishwasher at thirteen, then assisting with prep, he’s worked near every position in the restaurant industry; from line cook to kitchen manager; from serving and bartending to management.

Shawn’s been involved in the successful start-up of four restaurants within the region, and is now on his fifth at his current role as Operations Manager and partner of The Boathouse DTK, a vibrant modernized build out of a local historic site. Outside of his profession, Shawn has a strong passion for linguistic arts, earning an MA in Rhetoric and Communication Design from the University of Waterloo with a focus on organizational and interpersonal communication. Shawn utilizes this background to take an interdisciplinary approach to restaurant management, in which the communications between guests, staff, atmosphere, and infrastructure are understood as perpetually negotiated.

@boathousedtk

boathousedtk.com

A big thank you to Jean-Marc Dykes of Imbiblia. Imbiblia is a cocktail app for bartenders, restaurants and cocktail lovers alike and built by a bartender with more than a decade of experience behind the bar. Several of the features includes the ability to create your own Imbiblia Recipe Cards with the Imbiblia Cocktail Builder, rapidly select ingredients, garnishes, methods and workshop recipes with a unique visual format, search by taste using flavor profiles unique to Imbiblia, share recipes publicly plus many more……Imbiblia - check it out!

Contact the host Kypp Saunders by email at [email protected] for products from Elora Distilling, Malivoire Winery and Terroir Wine Imports.

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